Sonesta ES Suites South Brunswick - Princeton
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So sánh phòng nghỉ và giá phòng
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Thông tin nhanh
Nhận phòng từ | 16:00 |
|---|---|
Trả phòng muộn nhất vào | 11:00 |
Bữa sáng | Có phục vụ bữa sáng |
Thú nuôi | Cho phép mang theo thú cưng có thu phí |
Trẻ em | Khách sạn này chào đón trẻ em |
Tiện nghi
Tìm hiểu thêm về Sonesta ES Suites South Brunswick - Princeton
Sonesta ES Suites South Brunswick - Princeton
Location A very nice option for those who like to be on the move! Hotel «Sonesta ES Suites South Brunswick - Princeton» is located in Dunellen. This hotel is located in 26 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Statue of Liberty, Brooklyn Bridge and High Line. At the hotel Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, there’s a free parking zone. If you travel by car, there’s a parking zone. Guests who love doing sports will be able to enjoy a fitness center. You won’t be bored as at the hotel you will find a barbeque area. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, ironing, press, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English and Spanish. Room amenities In the room, for you, there is a DVD player, an alarm clock, a shower and a TV. Please note that the listed services may not be available in all the rooms.
Điểm xếp hạng và đánh giá
Đánh giá của du khách
Ngày nhận xét: 16 thg 8, 2022
Ngày nhận xét: 11 thg 7, 2023
Ngày ở: thg 7 2023
Lazy women at the front desk
Ngày nhận xét: 21 thg 4, 2023
Ngày ở: thg 4 2023
This hotel has Cockroaches pictures attached.
I booked two rooms for my two, Mid 80s Aunts and Uncles to visit my mom at a near by Assisted Living Facility in Princeton. The hotel was very accommodating in getting us two rooms next to each other on the 1st floor. That was the end of the praise for this hotel ends.
I received a call from My Aunt very early in the morning that they were up since 4am when she was woke by a bug crawling on her face. She got up, turned on the light to see cockroaches all over her bed and the walls. They of course woke up my other family members to warn them. Needless to say that was the end of sleeping for these 4 elderly people.
I called the hotel at 8:30 am hoping to speak to a manager but was told by the front desk housekeeping would check the room and a manager would call. I also emailed them pictures and a video of the cockroaches around the room at that time. I waited for a call until 12 noon but no call from a manager. You would think a situation like this would be a priority.
At this point I contacted the South Brunswick Health department and put in a report, of course, provided them with the pictures and video also.
I waited another day to hear from the hotel, but nothing. At this point I contacted Expedia who I booked the room through to inform them of the situation, they said they were going to reach out to the hotel and put in a request for a refund. Expedia put me on hold for a few minutes to contact the hotel. The representative came back and said the hotel declined my request! I asked them to conference a call with the hotel and me which they did. With Exepedia on the phone (which was recorded) I spoke to the hotel manager who said they checked the room (During the day, we all know Cockroaches are not out in the day) and found none. I asked her if she was the pictures and videos I emailed. She said, “ I did and they look like pictures that I have seen from other hotels that were fake.” I pointed out the decor is clearly their room and the video shows the cockroaches crawling on their bed. She responded with the same. She then went on to say, “I am not giving you a credit because you called the health department on us, UNTIL you apologize you will not get a refund!!!!” In my mind I couldn’t believe she just said that I need to apologize for reporting their hotel for having cockroaches, basically blackmailing me!
This was not about the money, this was about the hotel taking responsibility, apologizing, and doing the right thing. This hotel handled the situation so very wrong! I should have received a call immediately. The hotel should have understood the situation, called in a pest control company, let me know they were doing that and would have it remediated, and apologized. Instead, they call me a liar and blackmail me. The bottom line this is not the type of hotel you want to stay in.
Ngày nhận xét: 30 thg 10, 2022
CA
Ngày nhận xét: 8 thg 10, 2022
Ngày ở: thg 10 2022
Caution’Don’t go there
Vị trí rất đẹp
4225 US-1, Monmouth Junction, 08852, Hoa Kỳ|0,62 km từ Target
10 điều nên trải nghiệmtrong vòng 2,12 km
Nhận phòng và trả phòng
Nhận phòng từ:
16:00
Trả phòng trước:
11:00
Thông tin nên biết
Khách sạn này chào đón trẻ em
3 tuổi trở xuống
Trẻ em có thể sử dụng giường phụ miễn phí.
Cho phép mang theo thú cưng có thu phí
Có phục vụ bữa sáng
Các lựa chọn bữa sáng
Bữa sáng kiểu phương Tây
Giá bữa sáng
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Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
