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Holiday Inn Express & Suites Shreveport - West

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Thông tin nhanh

Nhận phòng từ		15:00
Trả phòng muộn nhất vào		11:00
Bữa sáng		Có phục vụ bữa sáng
Thú nuôi		Cho phép mang theo thú cưng có thu phí
Trẻ em		Khách sạn này chào đón trẻ em

Tiện nghi

Wi-Fi
Điều hòa nhiệt độ
Trung tâm thể dục
Quầy lễ tân 24 giờ
Khu vực không hút thuốc
Giặt là

Tìm hiểu thêm về Holiday Inn Express & Suites Shreveport - West

Holiday Inn Express & Suites Shreveport - West

Mooretown, a neighborhood in Shreveport, is home to Holiday Inn Express & Suites West by IHG. Querbes Park Golf Course and Flying Heart Brewing are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mall St. Vincent and Uptown Shopping Center. Splash Kingdom Shreveport and Sci-Port Discovery Center are also worth visiting. Hotel in Shreveport with free breakfast and a fitness centerThis smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Holiday Inn Express & Suites West by IHG offers 85 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. This Shreveport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a fitness center.

Điểm xếp hạng và đánh giá

Sạch sẽ4,1
Địa điểm4,0
Dịch vụ4,0
Phòng4,0
Giá trị3,9
Chất lượng giấc ngủ3,8

Đánh giá của du khách

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Ngày nhận xét: 15 thg 3, 2025

Ngày ở: thg 2 2025

My family and I stayed at The Holiday Inn Express near Shreveport to attend the Society of Krewe Mardi Gras Parade. Upon arrival, I was informed the elevator was not in service and my room was on the 3rd floor. That night was good, but in the morning, the breakfast service was unable to keep up with the amount of people using the benefit and I had to settle for oatmeal even though there was an hour and a half remaining. The last night after the parade was the worst. For some reason, my door was not opening with either of my key cards. The management on duty tried to open it but lacked the technical skills to do so and we were told to wait for the maintenance man to arrive in the morning. We were given another room to sleep in but our luggage was in the locked room. My wife and I are both diabetic and require CPAP machines to sleep and both of those things were in our locked room. Thankfully, we did not need the diabetes meds for an emergency, but our sleep was horrible without the CPAP. The maintenance man showed up the next morning and had the door open in 5 minutes. The Holiday Inn Management refused to offer any compensation other than an apology. In their opinion, since they gave us another room the situation was square. We slept in the clothes we were to the parade, but that was no concern nor the two and a half hours of them trying to open the door unsuccessfully that night. I understand things happen, but at least attempt to do right.

Ngày nhận xét: 6 thg 3, 2025

Ngày ở: thg 2 2025

On February 21st and 22nd, we had a deeply disappointing experience at your hotel. Our two-room reservation was not ready at the 3 PM check-in time, resulting in a three-hour wait in the lobby. Furthermore, the elevators were out of service, a fact not disclosed until after we had already unloaded our car. This posed significant challenges given my health conditions (knee and hip replacements, stroke, and partial vision impairment). The lack of communication and assistance regarding room availability and the elevator malfunction was unacceptable. I request a review of this matter and a response at your earliest convenience. This was the WORSE stay at Holiday Inn & Suites EVER’n
The statement about the elevators was not given to us until we had our keys already in hand. Space I have a physical disability where I’m unable to walk downstairs. So this inconvenience should have been something that was looked into. I would not have known to ask them about the elevator. This is a serious situation. How does a hotel not inform people of the broken elevators. And also, I was informed that the hotel elevators has been broken for 3 WEEKS!! That’s crazy. I’ve already sent this information to the hotel. I’m looking for a corporate information.
I love Holiday Inn & Suites whether express or regular. I really don’t know the difference. If there is someone that can inform me of a corporate number to contact please send it to me.
My phone number is 281-690-1685
Name: Carolyn DOUCETTE

Ngày nhận xét: 1 thg 3, 2025

Ngày ở: thg 2 2025

(1) Elevator was broken and we were given a room on the 3rd (top) floor. Elevator was inoperative as of 6 days prior according to front desk and I received no advance notice or warning. They were not able to accommodate a request to move to the first floor. Carrying our bags up and down the stairs was not expected or appreciated. No accommodation to assist us with bags was offered. Had I known in advance, I would not have stayed here. (2) Front desk person at check-in had almost zero customer interfacing skills, and treated me like I was interrupting her phone surfing time. Not friendly or welcoming. (3) The room was in disrepair with broken and multiple loose tiles inside the room door, among other things. (4) no towels in the workout room--towels were supposedly provided but not stocked and had to go to the front desk. (5) No water in the water cooler in the workout room. (6) Noisy room (outside and inside noise)

Ngày nhận xét: 24 thg 2, 2025

Ngày ở: thg 2 2025

When we arrived to check in after 4 pm, our room was not ready. There were others in the lobby who also waited over two hours for their room to be ready. This is unacceptable when check in is at 3, the room should have been ready. Also, the elevators were out of service so we had to carry our luggage along with a newborn baby carrier up three flights of stairs. Front desk staff was very polite. The room smelled great and seemed to be cleaned very well. Continental breakfast was great although they were serving cereal but were out of milk. This hotel had one of the best ratings in the area which is why so many guests decided to stay here but they do not have the staff to accommodate this many guests. I probably will not stay here again.

Ngày nhận xét: 24 thg 2, 2025

Ngày ở: thg 2 2025

We arrived at the hotel at 645pm and did not get a room until 8pm when check in should’ve been at 3. Also the elevators were out and our room was right by the stair well and heard the door open and close all night

Vị trí rất đẹp

4,0

5420 Interstate Dr, Shreveport, 71109, Hoa Kỳ|1,52 km từ Vùng Shreveport

10 điều nên trải nghiệmtrong vòng 1,38 km

1,10 km
1,65 km
1,90 km

Phương tiện vận chuyểntrong vòng 9,76 km

9,76 km

Sân baytrong vòng 12,09 km

1,52 km
12,09 km

Nhận phòng và trả phòng

Nhận phòng từ:

15:00

Trả phòng trước:

11:00

Thông tin nên biết

Trẻ em

Khách sạn này chào đón trẻ em

Thú nuôi

Cho phép mang theo thú cưng có thu phí

Bữa sáng

Có phục vụ bữa sáng

Menu bữa sáng

Buffet

Giá bữa sáng

Vui lòng liên hệ với khách sạn để biết thông tin về giá

Thông tin quan trọng về thành phố

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

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Holiday Inn Express & Suites Shreveport - West: Câu hỏi thường gặp

Chúng tôi không có thông tin về nhà hàng tại Holiday Inn Express & Suites Shreveport - West, vui lòng liên hệ với khách sạn khi đặt phòng.
Holiday Inn Express & Suites Shreveport - West cho phép nhận phòng từ 15:00 và yêu cầu trả phòng trước 11:00.
Không, Holiday Inn Express & Suites Shreveport - West không có điểm đỗ xe. Nếu bạn cần tìm khách sạn có chỗ đỗ xe, chỉ cần lọc nơi lưu trú có "Điểm đỗ xe" trong mục "Tiện nghi" của phần kết quả tìm kiếm.
Holiday Inn Express & Suites Shreveport - West cách trung tâm Shreveport 10.4 km.
Holiday Inn Express & Suites Shreveport - West nằm tại Shreveport, Hoa Kỳ; cách trung tâm Shreveport 10.4 km.

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