TRS Yucatan Hotel - Adults Only
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Thông tin nhanh
Nhận phòng từ | 15:00 |
|---|---|
Trả phòng muộn nhất vào | 12:00 |
Bữa sáng | Có phục vụ bữa sáng |
Thú nuôi | Không cho phép mang theo thú cưng |
Trẻ em | Khách sạn này không nhận trẻ em |
Tiện nghi
Wi-Fi
Điểm đỗ xe
Điều hòa nhiệt độ
Dịch vụ đưa đón sân bay
Bể bơi
Trung tâm thể dục
Tìm hiểu thêm về TRS Yucatan Hotel - Adults Only
TRS Yucatan Hotel - Adults Only
Chỉ cách Ga tàu Mexicali 5 phút đi bộ, Real Inn có Wi-Fi miễn phí và hồ bơi ngoài trời. Phòng nghỉ tiện nghi tại đây có máy điều hòa, két an toàn, TV truyền hình cáp màn hình phẳng và tầm nhìn ra quang cảnh thành phố.
Điểm xếp hạng và đánh giá
Sạch sẽ4,5
Địa điểm4,5
Dịch vụ4,5
Phòng4,5
Giá trị4,5
Chất lượng giấc ngủ4,5
Đánh giá của du khách
Lọc theo
Phân loại theo
Được du khách đề cập
Khác
Ngày nhận xét: 29 thg 3, 2025
Vacation
The grounds were beautiful the staff was exceptional, the butler service was incredible. Great experience will be back in the future.
Khác
Ngày nhận xét: 29 thg 3, 2025
Beautiful Resort/E-Butler Service an Amazing Touch
This resort is gorgeous, there’s something for everyone. Beautiful accommodations, pool/bars amazing and the food overall was 10/10. Andrea the e-butler of villa 62 went above and beyond!
Phản hồi từ khách sạn
Ngày nhận xét: 29 tháng 3
Dear Guest,
Thank you for your wonderful review! We're thrilled to hear that you loved the resort, from the accommodations to the pools, bars, and dining experiences. It's also great to know that Andrea made your stay extra special—we'll be sure to share your kind words with her.
We hope to welcome you back soon for another amazing stay!
Best regards,
Sergio Hernandez
Guest Satisfaction Lead
Thank you for your wonderful review! We're thrilled to hear that you loved the resort, from the accommodations to the pools, bars, and dining experiences. It's also great to know that Andrea made your stay extra special—we'll be sure to share your kind words with her.
We hope to welcome you back soon for another amazing stay!
Best regards,
Sergio Hernandez
Guest Satisfaction Lead
Khác
Ngày nhận xét: 29 thg 3, 2025
TRS
Nice hotel and staff. I would easily come back here. The food was the best overall that I have ever had at an all inclusive. Try the steak restaurants. They are amazing.
Phản hồi từ khách sạn
Ngày nhận xét: 29 tháng 3
Dear Guest,
Thank you for your kind words! We're delighted to hear that you enjoyed your stay and that our food, especially the steak restaurants, exceeded your expectations. It’s fantastic to know that you would gladly return—we would love to welcome you back for another amazing experience!
Best regards,
Sergio Hernandez
Guest Satisfaction Lead
Thank you for your kind words! We're delighted to hear that you enjoyed your stay and that our food, especially the steak restaurants, exceeded your expectations. It’s fantastic to know that you would gladly return—we would love to welcome you back for another amazing experience!
Best regards,
Sergio Hernandez
Guest Satisfaction Lead
Cặp đôi
Ngày nhận xét: 29 thg 3, 2025
Fantastic 10 days at TRS yucatan.
We had a fantastic stay at TRS Yucatán. We arrived around 6pm local time and were warmly welcomed and swiftly checked in, where the concierge team transported us to villa 63.
There our butlers George and Miguel took excellent care of us. Arranging all out a la carte dining on arrival, booking us into the Chic cabaret show and making whatever changes were needed when any excursions we booked impacted our pre-booked dining times.
We had a junior suite, which was beautiful, and serviced twice daily by housekeeping who made sure we had a continual supply of Nespresso coffee capsules and water in the mini bar. We not really used the mini bar for water and the odd beer but it was replenished daily.
Dining was fantastic. We took breakfast most days at Helios and lunch either at Helios or the grill at the infinity pool. On our final day after checking out we had lunch at caprichio and wished we had discovered sooner, Helios is a mix of buffet and a la carte while caprichio is full a la carte. Nevertheless the food was fantastic everywhere. If I were to pick, Teppenyaki (thanks to Juan and Jesus) at the Kantenah hotel and tentazione were the top dining experiences, and less so el gaucho. We actually preferred the el dorado over this for steak.
Pool service was great, and a mention to Ariana who was mainly at La Rocas our final few days. In the lobby bar, Laura and Sonia looked after us very well.
We took 2 TUI excursions, one to Chichén Itzá and the guide and driver were incredible. The second was to Tulum which was good, but less recommended.
Towards the end of the holiday we went to chic cabaret which was incredible. For whatever reason they hadn’t got our reservation but dealt with it excellently and our waiter for the evening, the show and the food were fantastic. A definite recommendation.
All in, a fantastic holiday and would love to return to TRS Yucatan.
There our butlers George and Miguel took excellent care of us. Arranging all out a la carte dining on arrival, booking us into the Chic cabaret show and making whatever changes were needed when any excursions we booked impacted our pre-booked dining times.
We had a junior suite, which was beautiful, and serviced twice daily by housekeeping who made sure we had a continual supply of Nespresso coffee capsules and water in the mini bar. We not really used the mini bar for water and the odd beer but it was replenished daily.
Dining was fantastic. We took breakfast most days at Helios and lunch either at Helios or the grill at the infinity pool. On our final day after checking out we had lunch at caprichio and wished we had discovered sooner, Helios is a mix of buffet and a la carte while caprichio is full a la carte. Nevertheless the food was fantastic everywhere. If I were to pick, Teppenyaki (thanks to Juan and Jesus) at the Kantenah hotel and tentazione were the top dining experiences, and less so el gaucho. We actually preferred the el dorado over this for steak.
Pool service was great, and a mention to Ariana who was mainly at La Rocas our final few days. In the lobby bar, Laura and Sonia looked after us very well.
We took 2 TUI excursions, one to Chichén Itzá and the guide and driver were incredible. The second was to Tulum which was good, but less recommended.
Towards the end of the holiday we went to chic cabaret which was incredible. For whatever reason they hadn’t got our reservation but dealt with it excellently and our waiter for the evening, the show and the food were fantastic. A definite recommendation.
All in, a fantastic holiday and would love to return to TRS Yucatan.
Phản hồi từ khách sạn
Ngày nhận xét: 29 tháng 3
Dear Guest,
Thank you for sharing such a detailed and wonderful review of your stay at TRS Yucatán Hotel. We are delighted to hear that you had a fantastic experience from the moment you arrived, with a warm welcome and seamless check-in process. It’s great to know that George and Miguel provided excellent butler service, ensuring your dining and entertainment plans were taken care of effortlessly.
We truly appreciate your kind words about the dining options, from Helios and Capricho to your top picks like Teppanyaki at Kantenah and Tentazione. Your feedback about El Gaucho and El Dorado is valuable, and we will certainly take it into account to enhance our offerings. It’s also wonderful to hear that our housekeeping team kept your suite in perfect condition, ensuring you had everything you needed throughout your stay.
We hope to have the pleasure of welcoming you back for another exceptional experience in the near future!
Best regards,
Sergio Hernandez
Guest Satisfaction Lead
Thank you for sharing such a detailed and wonderful review of your stay at TRS Yucatán Hotel. We are delighted to hear that you had a fantastic experience from the moment you arrived, with a warm welcome and seamless check-in process. It’s great to know that George and Miguel provided excellent butler service, ensuring your dining and entertainment plans were taken care of effortlessly.
We truly appreciate your kind words about the dining options, from Helios and Capricho to your top picks like Teppanyaki at Kantenah and Tentazione. Your feedback about El Gaucho and El Dorado is valuable, and we will certainly take it into account to enhance our offerings. It’s also wonderful to hear that our housekeeping team kept your suite in perfect condition, ensuring you had everything you needed throughout your stay.
We hope to have the pleasure of welcoming you back for another exceptional experience in the near future!
Best regards,
Sergio Hernandez
Guest Satisfaction Lead
Khác
Ngày nhận xét: 28 thg 3, 2025
Worst Trip Ever
Room wasn’t ready when I arrived, I waited over 3 hours for a room. Wasn’t able to have dinner because I didn’t have reservation even though I was told to go to the restaurant. Room had roaches and hotel refused to give me another room.
Phản hồi từ khách sạn
Ngày nhận xét: 29 tháng 3
Dear Guest,
We sincerely regret to hear about your experience and the challenges you encountered during your stay. Waiting for your room and facing issues with dinner reservations is certainly not the level of service we aim to provide. Additionally, we understand how disappointing it must have been to face maintenance concerns in your room.
Your feedback is very important to us, and we will be reviewing these concerns with our team to ensure improvements are made. If you would like to share more details about your experience, please feel free to reach out to us directly. We truly value your input and would appreciate the opportunity to regain your trust in the future.
Best regards,
Sergio Hernandez
Guest Satisfaction Lead
We sincerely regret to hear about your experience and the challenges you encountered during your stay. Waiting for your room and facing issues with dinner reservations is certainly not the level of service we aim to provide. Additionally, we understand how disappointing it must have been to face maintenance concerns in your room.
Your feedback is very important to us, and we will be reviewing these concerns with our team to ensure improvements are made. If you would like to share more details about your experience, please feel free to reach out to us directly. We truly value your input and would appreciate the opportunity to regain your trust in the future.
Best regards,
Sergio Hernandez
Guest Satisfaction Lead
Vị trí xuất sắc
Carretera Chetumal Puerto Juárez, Km. 259-100 Solidaridad - Akumal, Xetna, 77710, Mê-xi-cô|0,56 km từ grand palladium
10 điều nên trải nghiệmtrong vòng 0,55 km
0,56 km
4,81 km
3,64 km
0,17 km
Nhận phòng và trả phòng
Nhận phòng từ:
15:00
Trả phòng trước:
12:00
Thông tin nên biết
Khách sạn này không nhận trẻ em
Không thể kê thêm cũi
Không cho phép mang theo thú cưng
Có phục vụ bữa sáng
Giá bữa sáng
Vui lòng liên hệ với khách sạn để biết thông tin về giá
Menu bữa sáng
Buffet
The hotel only provides airport transfer from or to Cancun International Airport.
Khách sạn chấp nhận các phương thức thanh toán sau: 
TRS Yucatan Hotel - Adults Only: Câu hỏi thường gặp
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